You have the flexibility to choose. While many clients prefer our professional packing services for efficiency and expertise, you’re welcome to pack your items yourself. We can provide guidance and packing tips if needed.

We understand that unexpected delays can happen — whether due to traffic, access issues, or changes in your schedule. Our team will stay in close contact with you throughout the day to keep you updated. If the delay is outside your control, we’ll adjust as best as possible to complete your move the same day. Should extra time be required, we’ll discuss options with you transparently so there are no surprises. Our goal is always to keep your move running smoothly and stress-free.

The cost of your move depends on several key factors, including:

• Size of the move – how many items or rooms need to be transported.

• Distance – whether you’re moving locally or long-distance.

• Access – ease of entry at both properties (e.g. stairs, parking restrictions, or lifts).

• Services required – such as packing, unpacking, or disassembly/reassembly of furniture.

• Special items – heavy, fragile, or high-value goods (like pianos or antiques) that need extra care.

• Timing – peak days (weekends, month-end, or bank holidays) may carry higher demand and cost.

We provide clear, tailored quotes upfront so you know exactly what to expect, with no hidden charges.

A little preparation goes a long way toward making your move smooth and stress-free. Here are some key steps:

• Pack in advance – Have boxes sealed and clearly labelled by room.

• Declutter – Set aside any items you don’t want to take, to save space and time.

• Protect essentials – Keep personal documents, valuables, and daily-use items (like chargers, toiletries, a change of clothes) in a separate bag you carry yourself.

• Secure parking/access – Make sure there’s space for our van close to your property to avoid delays.

• Prepare appliances/furniture – Defrost fridges/freezers, disconnect appliances, and dismantle large furniture if not using our packing service.

• Confirm details – Double-check addresses, timings, and contact numbers with our team before the big day.

Following these steps helps us get started quickly and ensures your move goes as smoothly as possible.